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Jorge
Customer Service Specialist with 3 years in call center and hospitality
Video resume
Customer service
I am an experienced teammate working in call center for the last three years helping consumers from USA, Canada and Australia taking care of any problem that they might have with their orders also have experience working in hotels helping English speaking customers with their reservations.
Contact
Manizales, Caldas Department, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided assistance and problem resolution to customers across different regions and cultures.
Communication SkillsAdvanced
Effectively communicated with diverse customer bases, including handling inquiries and resolving issues.
Call Center OperationsIntermediate
Managed inbound calls, documented issues, and supported order resolution for major clients.
Hospitality SupportIntermediate
Assisted English-speaking hotel guests, managing reservations and customer inquiries.
Summary
Dedicated customer service agent with 3 years of experience supporting consumers and hospitality clients across North America and Australia.
Key Achievements
- Worked for three years in a call center supporting US, Canada, and Australia customers
- Handled consumer order issues, demonstrating problem-solving and communication skills
- Gained experience assisting English-speaking hotel guests with reservations
Skills
Customer ServiceCommunication SkillsCall Center OperationsHospitality Support
Published on CazVid - Jul 3, 2025