Experienced finance professional skilled in payment processing, account reconciliation, and customer service.
Handled payment scheduling and processing tasks with a focus on accuracy and timeliness.
Performed account reconciliations to ensure accurate financial record-keeping.
Reviewed transactions for compliance with policies and external regulations.
Consistently communicated with customers to resolve issues and gather documentation.
RIGZ LLC
Oversaw daily operations: Was responsible for six departments, ensuring seamless coordination and timely completion of all tasks., Payment scheduling & processing: Administered payment scheduling, processing, and application, ensuring accuracy and punctuality., Account reconciliations:...
Comcast
Listen actively and empathetically: Pay attention, acknowledge concerns, and respond with empathy., Address disconnections: Clarify misunderstandings and ensure you’re on the same page., Solve billing or account issues: Address billing problems quickly and accurately., Fix service or performance...
High School Graduate
Middle School Graduate
Elementary School Graduate
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Resolved discrepancies and issues efficiently using problem-solving skills.