Jonathan - Customer Service and Debt Collection Specialist with 3 years experience

Nicaragua, Rivas, NicaraguaRemotoen

Handled outbound and inbound calls, resolving customer inquiries and collecting overdue accounts.

Assisted customers with payment arrangements and credit report updates, ensuring account accuracy.

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced call center agent skilled in debt collection and customer support with 3 years of industry experience.

Gained experience in both debt collection and customer service roles, demonstrating versatility.

Customer ServiceIntermediate

Managed customer inquiries and complaints via inbound calls, providing support and resolution.

Debt CollectionIntermediate

Conducted outbound calls to collect overdue accounts and negotiate payment arrangements.

CommunicationIntermediate

Effectively communicated with customers in a call center environment, resolving issues and explaining options.

Credit Report ManagementBeginner

Pulled and updated credit reports to assist in account management and collection efforts.