Jonathan - Logistic Specialist with 5+ years experience in supply chain operations

San Pedro Sula, Cortés Department, Hondurasen

Managed order processing, shipment tracking, and warehouse documentation at CRC Global Solutions.

Supervised a team of over 20 employees, ensuring productivity and quality standards at ItelCx.

Published on CazVid

Summary

Experienced in order processing, team supervision, and client data management with a strong focus on operational efficiency.

Key Achievements

Handled customer inquiries and maintained client data accuracy at Startek.

Skills

Order ProcessingAdvanced

Utilized logistics software and systems to process and track orders efficiently.

Team SupervisionAdvanced

Supervised, coordinated, and maintained schedules for teams of 20+ employees to meet operational goals.

Data Entry & ManagementAdvanced

Maintained accurate client and documentation data across multiple platforms and systems.

Customer ServiceIntermediate

Resolved customer inquiries and managed client communications to ensure satisfaction.

Quality Assurance & Compliance

Experience

Logistic Specialist

CRC Global Solutions

Apr 2023 - Present

Manage order processing, shipment tracking, and warehouse documentation., Maintain organized files, delivery schedules, and internal communication with vendors and clients., Support administrative operations including reporting, data entry, and inventory updates., Collaborate cross-functionally to...

Production Supervisor

ItelCx

Feb 2022 - Mar 2023

Supervised and coordinated daily activities of 20+ employees to meet production goals., Created and maintained schedules, ensuring proper staffing and workflow efficiency., Supported administrative tasks such as report generation, attendance tracking, and performance reviews., Ensured quality and...

Customer Service Agent

Startek

Jan 2020 - Jan 2022

Delivered excellent service by managing inbound calls, resolving inquiries, and ensuring customer satisfaction., Entered and maintained client data accurately across multiple systems., Developed strong communication and organizational skills through daily client interactions.