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Jonathan
Customer Service Specialist with Call Center Experience in English
Video resume
Asesor de servicio al cliente
Experiencia previa en atención al cliente, estuve trabajando para DHL Express en call center en Ingles, me encanta este ambiente laboral y poder ayudar a las personas! Muchas gracias por su atención!
Contact
San José, San José, Costa Rica
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and provided assistance in a call center setting, demonstrating strong communication skills.
Communication SkillsIntermediate
Communicated effectively in English with customers, ensuring clear and empathetic interactions.
EmpathyIntermediate
Displayed empathetic understanding towards customer concerns to facilitate positive resolutions.
Problem SolvingBeginner
Assisted customers in identifying issues and exploring potential solutions during interactions.
Summary
Experienced in call center environments with a focus on customer assistance in English, passionate about helping others.
Key Achievements
- Gained experience working in a call center environment for DHL Express, providing customer assistance in English
- Demonstrated empathy and understanding in customer interactions, enhancing client satisfaction
- Expressed enthusiasm for working with customers and helping solve their problems
Skills
Customer ServiceCommunication SkillsEmpathyProblem Solving
Published on CazVid - Jul 3, 2025