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Jonathan
English Teacher
Video resume
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Competencies
Demonstrated experience with Near native level of English.
Demonstrated experience with Highly patient.
Demonstrated experience with Multitasking.
Demonstrated experience with Individualized instruction.
Demonstrated experience with Teaching principles.
Education
Languages
Summary
English Teacher open to new opportunities
Experience
English Teacher
Led interesting and diverse group activities to engage students in the course material.. Utilized multimedia strategies and technology to convey fresh information interestingly.. Prepared a comprehensive English curriculum for multiple classes.. Planned dynamic lessons to increase student comprehension of books and literary concepts.
customer service & sales
answering phone calls regarding customer needs and/or inquiries. solving customers’ issues efficiently and professionally. offering multiple products and services that would benefit the customers in the long run. reporting through a contact log what was done during the calls, how many, and what products were offered and/or sold
customer service
answering phone calls regarding applicant needs and/or inquiries. solving applicants’ issues efficiently and professionally. Scheduling, rescheduling, and/or canceling appointments regarding travel or migratory documents. instructing applicants on the correct steps for their process, such as directing them to the official websites and assisting in navigating them to know how to generate payments, fill out forms, hire delivery services, etc.. Answering emails and chats of the same nature as the calls. Generating tickets reporting issues with their process for escalations with the right department
Skills
Video Transcript
Customer service representative
Hello, my name is JonathanEduardo Contejas Cabrera. I am from Mexico and I am looking for a job which requires a bilingual set of skills. My two languages are particularly Spanish, native and English as a second language. I am very knowledgeable of the language since I used to be an English teacher for a couple of years so I think that my set of skills would be useful in a job that would require something like that like an interpreter or customer service representative.