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Jonathan

Technical Support & Sales Specialist with 3+ years in Smart Home Industry

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Tegucigalpa, Francisco Morazán Department, Honduras
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Competencies

Customer Technical SupportIntermediate

Provided assistance to customers resolving technical issues with smart home devices.

Sales & UpsellingIntermediate

Engaged in sales activities and upselling of household appliances and smart devices.

Product KnowledgeIntermediate

Developed understanding of smart home products including cameras, locks, and thermostats.

Soft SkillsAdvanced

Demonstrated problem solving, responsibility, fast learning, teamwork, and hard work in support and sales roles.

Education

High School
Kingsville School
Completed 2020

Languages

SpanishNative

Summary

Experienced support and sales specialist with a focus on smart home products, skilled in troubleshooting, upselling, and customer service.

Key Achievements

  • Assisted customers with troubleshooting and technical issues at Vivint Smart Home
  • Participated in sales training to enhance upselling capabilities
  • Sold a variety of household appliances including cameras, door locks, and thermostats

Experience

Advanced Technical Support And Sales Specialist

Vivint Smart Home Services
2021 - 2024

Assisted customers with technical issues, Participated in upsells training, Sold cameras, door locks, thermostats, and other household appliances

Skills

Customer Technical SupportSales & UpsellingProduct KnowledgeSoft Skills
Published on CazVid - Jul 3, 2025
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