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Customer service Representative
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Competencies
Demonstrated experience with Empathy.
Demonstrated experience with Objection Handling.
Demonstrated experience with Critical Thinking.
Demonstrated experience with Active Listening.
Demonstrated experience with Patience.
Education
Summary
Customer service Representative open to new opportunities
Experience
Customer service Representative
Handled inbound customer calls and assisted with various concerns.. Tracked customer orders and provided updates on order status.. Responded to customer inquiries and provided accurate information.
Customer Care Officer
Handled outbound sales calls and assisted customers with product or service inquiries.. Used CRM and support tools such as Salesforce and Laravel.. Addressed customer inquiries, concerns, and objections in a professional manner.. Processed online transactions securely over the phone.