Johnny - HR Leader with 15+ years of expertise in global HR operations and transformation

Oversaw HR processes and KPIs in North America & LATAM, ensuring compliance, efficiency, and service quality.

Led multiple HR transformation projects, implementing new policies, systems, and structures across regions.

Directed performance management, employee relations, and career development initiatives to support growth.

Designed pay structures, managed benefits programs, and ensured regulatory compliance for diverse regions.

Held the role of PSC HR Operations Manager with responsibility for leading a multi-geographical team of over 40 professionals., Accountable for the management of North America & LATAM HR processes, KPIs and Monthly Operational Reviews covering both Front Office and Back Office operations.,...

Served as People Manager with direct supervision of two team members, providing leadership and performance guidance., Led regional performance management processes, including annual bonus and merit increase cycles for Costa Rica and Guadalajara., Owned end-to-end HR operations, including...

Served as Senior Project Manager Consultant for HR initiatives supporting Walmart GBS Latin America on behalf of B&T Consulting., Provided end-to-end project management governance for initiatives across Costa Rica and Mexico, including project planning, implementation timelines, cost...