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Johnny
Call Center Professional with 3+ years in Customer Service and Sales
Video resume
I'm looking for Job in call center
I have previous experience in a call center, I used to work for call max, Dial Tone I been working in a call center for more then 3 years. nFor contact information [contact hidden] n[contact hidden]
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Assisted customers with inquiries and resolved issues to ensure satisfaction in fast-paced call center environments.
SalesAdvanced
Conducted sales calls and promoted services, contributing to revenue generation efforts.
RetentionIntermediate
Focused on customer retention strategies to maintain client relationships and reduce churn.
Communication SkillsAdvanced
Effective verbal communication with clients, ensuring clarity and professionalism during interactions.
Summary
Experienced call center professional with over 3 years in customer service, retention, and sales roles in the Dominican Republic.
Key Achievements
- Gained over two years of experience in retention, customer service, and sales at Call Max and Dial Tone.
- Successfully handled customer retention and sales processes, demonstrating role progression from entry-level to more experienced responsibilities.
- Developed communication and sales skills through direct customer interactions across multiple call centers.
Skills
Customer ServiceSalesRetentionCommunication Skills
Published on CazVid - Jul 3, 2025