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Johnny
Support Agent with 3 years of customer service experience in logistics
Video resume
Support Agent
I've been working as a support agent for companies in the US and Canada. I've been responsible for providing information and solving customer's inquiries.
Contact
Bogota, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and provided timely solutions for logistics and order-related issues.
Technical SupportIntermediate
Assisted Walmart drivers with order and delivery system navigation and troubleshooting.
Communication SkillsIntermediate
Effectively communicated with clients and team members across different regions.
Multilingual SupportBeginner
Supported clients in the US and Canada, indicating capability to work in diverse environments.
Summary
Experienced support agent with a focus on logistics and customer inquiries for North American clients.
Key Achievements
- Provided support to Walmart drivers, assisting with orders and deliveries using company systems.
- Worked as a support agent serving clients across the US and Canada, handling inquiries and providing information.
- Gained experience in international support roles, engaging with clients and internal teams.
Skills
Customer ServiceTechnical SupportCommunication SkillsMultilingual Support
Published on CazVid - Jul 3, 2025