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J

John

English Teacher with 4+ years of language instruction and curriculum expertise

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San José, San José, Costa Rica
Available on CazVid
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Competencies

Classroom ManagementAdvanced

Applied effective classroom strategies to foster student engagement and manage diverse classroom environments.

Curriculum PlanningAdvanced

Developed and aligned lesson plans with curriculum standards for primary and secondary education levels.

Communication SkillsExpert

Provided clear and effective communication in teaching and customer support roles, ensuring understanding and resolution.

Customer Service ExcellenceIntermediate

Delivered high-quality customer support in demanding environments, resolving inquiries efficiently.

Organizational SkillsAdvanced

Handled administrative tasks accurately, supported instructional planning, and maintained structured workflows.

Education

Bachelor’s Degree
Universidad Nacional – UNA

Languages

EnglishFluent

Summary

Experienced in delivering English lessons to students of various ages, designing curriculum, and supporting customer service operations with strong organizational and communication skills.

Key Achievements

  • Taught English to diverse age groups, including children and teenagers, ensuring curriculum standards were met.
  • Designed lesson plans aligned with national standards and developed instructional materials for varied learners.
  • Supported customer service and administrative roles, maintaining high communication standards in fast-paced environments.

Experience

English Teacher

Ministerio de Educacion Publica (MEP)

Delivered English instruction to children and teenagers in primary and secondary education., Designed lesson plans aligned with national curriculum standards., Managed classroom environments effectively to promote student participation and achievement.

Customer Service Representative

Sykes

Provided customer support in English in a fast-paced, international environment., Maintained high standards of communication and problem resolution.

Customer Service & Administrative Support

Amazon

Assisted customers with inquiries and account-related issues., Performed administrative processes with accuracy and efficiency.

English Teacher / Instructor

CATEC Institute

Taught English courses to diverse student groups., Developed instructional materials and assessments.

Skills

Classroom ManagementCurriculum PlanningCommunication SkillsCustomer Service ExcellenceOrganizational Skills
Published on CazVid - May 17, 2026
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