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Johanssel
Customer Support & Administrative Professional with 3+ years experience
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Competencies
Provided customer support through call centers and in-person roles, assisting clients in Spanish and English.
Handled administrative and reception duties, managing office tasks and client interactions at real estate and other companies.
Skilled in Microsoft Excel, basic computing, and quality management system standards, applying these in various roles.
Fluent in Spanish and English, utilized in customer interaction, support, and content creation.
Performed graphic design and digitization tasks at the Internet Center, supporting digital marketing efforts.
Education
Languages
Summary
Experienced in customer service, administrative support, and technical skills with a strong bilingual ability in Spanish and English.
Key Achievements
- Gained diverse experience in roles including assembler, administrative support, reception, graphic design, and customer service across multiple industries.
- Developed bilingual communication skills in Spanish and English, enhancing customer service capability.
- Proficient in technical and quality management systems, including advanced skills in Microsoft Excel and ISO 9001 standards.