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Busisiwe
Retail Store Manager with 10+ years of sales and customer service experience
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Competencies
Provided outstanding customer care in retail, resolving queries and ensuring positive shopping experiences.
Managed stock levels, supervised inventory counts, and coordinated stock replenishment to optimize store operations.
Supervised and trained staff, organized work schedules, and led teams to meet sales and service goals.
Planned product ranges, displays, and promotions to maximize sales opportunities.
Exhibited strong verbal and written communication skills across roles involving customer interaction and team coordination.
Education
Languages
Summary
Experienced retail professional with over 10 years in sales, store management, and customer service. Skilled in inventory control, team leadership, and promotional planning. Proven track record of achieving sales targets and enhancing customer satisfaction.
Key Achievements
- Managed store operations, staff, and inventory, ensuring sales targets and customer satisfaction.
- Planned and executed promotional displays, contributing to increased product visibility and sales.
- Handled diverse roles from merchandiser to store manager, demonstrating growth and skill diversification.
Experience
Merchandiser
Working with marketing and advertising departments to determine how to maximize sales., Planning and managing product ranges, inventory, displays and promotions., Developing a schedule for promotional displays.
Store Consultant
Counting the stock, Store administration, Handling cash transaction, Receives payment by cash, cheques, credit card etc., Checking daily cash accounts, ensuring the store is hygienically acceptable all the time., Attending to customer complaints and queries.
Store Manager
Assisting customer with their queries, hiring staff members, Store administration, ensuring a neat and tidy store is maintained, monitoring and maintaining the inventory stock on the store floor., Ensuring sales targets are reached and increasing profits, dealing with customer service issues such...
Store Sales Associate
General office administration, maintaining the quality of the store’s presentation, identifying customer needs and directing them to an appropriate product., Ensuring that each customer receives outstanding service by providing a friendly environment., Maintaining an awareness of all promotions and...