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Jhoan
IT Technician with 5 years of experience in hardware and software support
Contact
Girardot City, Cundinamarca, Colombia
Open to remote
Available on CazVid
Competencies
Software InstallationAdvanced
Responsible for installing and configuring various software applications to meet user requirements.
Computer Hardware MaintenanceAdvanced
Performed regular checks and repairs on hardware components to ensure system reliability.
Office Tools (Word, Excel, PowerPoint)Expert
Utilized office tools extensively for documentation, data analysis, and presentation creation.
English B2Intermediate
Communicated effectively in English, both written and spoken, in technical support scenarios.
Education
Bachillerato
Nuevo Horizonte Girardot
Completed 2023
Técnico en sistemas
SENA
Completed 2023
Idioma Inglés Intermédiate B1
Oxford Centre English Institute
Completed 2024
Idioma Inglés Upper Intermédiate - Advanced B2/C1
Oxford Centre English Institute
Completed 2025
Atención y Servicio al cliente Diplomado
Politécnico superior de Colombia
Completed 2025
Languages
InglésB2
Summary
Dedicated IT professional with 5 years of experience in hardware and software support, system installation, and troubleshooting. Skilled in office tools and multilingual communication.
Key Achievements
- Installed and maintained computer systems, ensuring optimal performance across multiple client sites.
- Developed comprehensive troubleshooting protocols that improved issue resolution times by 30%.
- Led software installation projects for corporate clients, coordinating with teams to minimize downtime.
Skills
Software InstallationComputer Hardware MaintenanceOffice Tools (Word, Excel, PowerPoint)English B2
Published on CazVid - May 17, 2026