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Joel

Virtual Assistant with 2+ years in client relations and appointment setting

Video resume

Virtual Assistant with 2+ years in client relations and appointment setting
Can you describe a time when you successfully managed multiple dispatch requests? What strategies did you use to prioritize them?

Contact

Mexico City, Mexico City, Mexico
Available on CazVid
Contact via CazVid

Competencies

Lead Generation & ProspectingAdvanced

Performed lead generation efforts, qualifying potential customers for sales opportunities.

Customer Relationship ManagementAdvanced

Built and maintained client relationships through effective communication and service.

Appointment SettingAdvanced

Scheduled and managed appointments for solar, roofing, and home services, ensuring customer engagement.

Problem Solving & Conflict ResolutionIntermediate

Addressed customer concerns, provided quotes, and managed dispatch requests efficiently.

Team CollaborationIntermediate

Worked within team environments to meet sales targets and coordinate dispatching efforts.

Education

High School Diploma
ENMS, Guanajuato
Completed 2019

Languages

EnglishBilingual
SpanishBilingual

Summary

Experienced Virtual Assistant specializing in appointment setting, lead qualification, and dispatching for home services and solar/roofing sectors with over 2 years of relevant experience.

Key Achievements

  • Successfully qualified leads through cold and warm calls for solar and roofing appointments
  • Maintained strong client relationships via persuasive communication and rebuttal strategies
  • Contributed to team sales targets by consistently meeting appointment-setting goals

Experience

Virtual Assistant-Appointment Setter

Infra Solutions LLC
January 2024 - July 2025

Conducted cold and warm calls to potential customers, successfully qualifying leads for solar and roofing appointments., Developed and maintained strong client relationships through persuasive communication and effective rebuttals., Managed lead generation efforts and tracked progress, ensuring...

Skills

Lead Generation & ProspectingCustomer Relationship ManagementAppointment SettingProblem Solving & Conflict ResolutionTeam Collaboration
Published on CazVid - May 17, 2026
Contact Joel