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José
Customer Service Specialist with 5+ years in hospitality and collections
Video resume
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Competencies
Provided customer support across multiple industries including hospitality, insurance, and collections.
Ensured clear communication with clients and team members through inbound calls and in-person interactions.
Supervised warehouse activities and managed logistical tasks at Montgomery Machine.
Operated heavy machinery such as excavators and bobcat in construction projects.
Acted as bilingual customer service representative, facilitating communication for diverse clients.
Education
Languages
Summary
Experienced in customer support, collections, hotel reservations, and warehouse management, with a strong focus on client satisfaction and operational efficiency.
Key Achievements
- Handled diverse customer service roles across hospitality, collections, and insurance sectors.
- Managed hotel reservations and customer inquiries via inbound call channels.
- Progressed from customer agent roles to managerial responsibilities in warehouse operations.
Experience
Customer Agent
Customer Agent for language interpreters., Home Office work.
Customer Service Agent y Collections
Customer Service, customer support, collection
Operador de excavadora, recto y bobcat
Operador de excavadora, retos y bobcat en hobras
In bound calls
In bound calls, hotel reservations, changes of maintenance, up keeps
Gerente de Almacén
Gerente de almacén..
Bilingual Customer Service Representative
Customer Service