JOCHEL - Planning Coordinator Assistant | Customer Support | Virtual Assistant

Demonstrated experience with Zoom.

Demonstrated experience with Canva.

Demonstrated experience with CapCut.

Demonstrated experience with Payroll Systems.

Demonstrated experience with Google Workspace.

Developed operational schedules, reports, and data analysis to support business daily planning.. Delivered responsive customer support by resolving inquiries and maintaining positive relationships.. Facilitated cross-functional meetings to strengthen communication and improve team collaboration.. Identified workflow improvements that enhanced operational efficiency, service quality, and compliance.

Coordinated end-to-end recruitment, onboarding, and employee documentation for seamless hiring.. Administered payroll, employee records, and benefits while maintaining compliance with labor rules.. Supported training, employee engagement, and performance management initiatives across the team.. Streamlined HR administrative processes to improve efficiency, record accuracy, and employee support.