Joanna - Customer Service Agent with Bilingual Communication Skills

Colombia, Huila Department, Colombiaen

Provided bilingual customer service support at FOUNDEVER

Handled diverse customer inquiries, demonstrating language proficiency

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Resumen

Bilingual customer support agent with experience at FOUNDEVER, skilled in communication and problem resolution.

Logros Clave

Contributed to maintaining high customer satisfaction levels

Habilidades

Bilingual CommunicationIntermediate

Utilized fluency in multiple languages to effectively communicate with diverse customer base.

Customer ServiceIntermediate

Addressed customer inquiries and resolved issues, ensuring positive experience.

Problem SolvingBeginner

Assisted in troubleshooting and issue resolution within customer support roles.

Communication SkillsIntermediate

Maintained clear, professional interaction with clients and team members.

Idiomas

English(good)

Experiencia

Bilingual agent, Customer service

FOUNDEVER

November 2021 - January 2024

Educacion

University of Antioquia

Technology in Pharmacy Regency

2009

Maria Reina del Carmelo

Completed 2000

Instituto Vicarial Jesus Maestro

Completed 1993

University of Antioquia – Faculty of Agrarian Sciences

Veterinary Pharmacology Course

2018

Eafit University Language Center

2014

CAMIL Institute

2001

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