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Joan
Customer Service & Technical Support Specialist with 15 years experience
Video resume
Customer Service and Technical Support
Answer product specific inquiries from the customer, Assist with internet service and computer issues. Fixes slow computers. Answer billing related concerns and other promotional inquiries.
Contact
Arizona City, Arizona, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and provided support for product, billing, and promotional concerns.
Technical SupportAdvanced
Troubleshot internet, computer, and product-specific issues, including resolving slow computers.
Back Office SupportIntermediate
Managed back office operations, focusing on administrative and support functions.
Product Promotion & Sales SupportIntermediate
Provided product highlights, promotions, and assisted with sales inquiries.
Summary
Jonas Egan is a dedicated professional with extensive experience in customer service, technical support, and back office operations, seeking part-time or full-time opportunities.
Key Achievements
- Accumulated 15 years of experience in customer service, technical support, and back office roles.
- Transferred from customer-facing roles to back office, demonstrating versatility and adaptability.
- Maintained consistent employment and progressively handled complex customer and technical inquiries.
Skills
Customer ServiceTechnical SupportBack Office SupportProduct Promotion & Sales Support
Published on CazVid - May 17, 2026