Experienced sales supervisor with a proven track record in team performance enhancement, client engagement, and remote team management in the telecom industry.
Led sales teams, developed pipeline strategies, and coached sales staff.
Excellent communication skills in English and Spanish, effectively managing client relationships.
Used Salesforce and other tools to track sales, manage leads, and follow up with clients.
Coached salespeople into Sales Champions and managed training development for team growth.
Concentrix, (Vonage)
Account Executive Training and Development., Pipeline Strategy., Budget incentive management., Team performance and Action Planning., Coaching salespeople into Sales Champions.
Concentrix, (Vonage)
Information Gathering to find the Dominant Buying Motive., Education, Selling and Solution Delivery., Objection handling, Close Deals., Pipeline Follow Up.
Concentrix, (Vonage)
Pipeline Follow up (Email, text, calls), Qualify Leads, Set appointments.
Managua Call Center (Geeks on Site)
Remote performance management of the sales agents located in three different countries; Nicaragua, Peru, and Bolivia:, Review and resolution of the escalations., Quality analyst of the inbound and outbound sales calls.
Specialty in Political Science
Regional Program of New Progressive Leadership
Bachelor Degree in Law
Diploma in Leadership and Political Management
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