Jhon - Reservations and Customer Service Specialist with diverse industry experience

Managed hotel reservations and availability for boutique hotels, ensuring guest satisfaction.

Processed payments for hotel reservations, loans, and financial transactions accurately.

Assisted in creating and managing email marketing campaigns, customer segmentation, and social media posts.

Provided customer support, negotiated services, and handled document uploads for financial and marketing clients.

Manage reservations for Kimpton Boutique-hotels., Find availability in hotels in a desired area by the guest., Process payments., Sale luxury packages to guests.

Manage and segment the contact list., Help customers create email campaigns., Assist customers in uploading documents., Help customers create social media posts., Troubleshooting Constant Contact software., Sale Marketing Advisor packages and Software add-ons.

Manage and process Line of credit and vehicle loan payments., Assist the customer in getting the title of their vehicle after the payoff., Calculate payoff balances based on the per diem., Transfer money from checking to savings accounts when required.