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Demonstrated experience with Cargo Transportation.

Demonstrated experience with Vendor Management.

Demonstrated experience with Data Analysis.

Demonstrated experience with Customer Support.

Solved transportation issues; located alternative vendors when production or shipping impediments delayed the delivery of goods, Supervise and monitor cargo transportation operations, for which its functions include track and trace, dispatch, information validation, carrier sales, and customer service., Compiled data and generate reports for review by senior staff, Reviewed invoices and statements; rectified instances of incomplete information and prompted collections proceedings for unpaid invoices

Providing timely and accurate responses to customer inquiries via chat channels, Ensuring high levels of customer satisfaction through effective communication and problem-solving skills, Collaborating with cross-functional teams to resolve customer issues and improve overall customer experience, Adhering to company policies and procedures, including quality standards and data security protocols