Jesus - English Teacher with 5+ years in online education and community support

Guadalajara, Jalisco, Mexicoen

Taught diverse age groups from children to adults, including group and one-on-one classes, demonstrating versatility in teaching methods.

Managed home improvement projects end-to-end as a Project Coordinator, ensuring customer satisfaction and project completion.

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Resumen

Dedicated professional with experience in teaching, project management, and technical support. Skilled at managing multiple responsibilities, ensuring client satisfaction, and adapting to diverse environments.

Video Resume

Logros Clave

Provided IT support for hospitals across the US at Dell Perot Systems, creating work orders and coordinating with healthcare professionals.

Habilidades

Educational CommunicationAdvanced

Effectively engaged students of various ages through online platforms, tailoring instruction to individual learning needs.

Project ManagementIntermediate

Led home improvement projects from initiation to completion, coordinating teams and ensuring client satisfaction.

IT Support & CoordinationIntermediate

Supported hospital IT systems in the US by creating work orders and liaising with medical staff and technicians.

Customer Service & Team LeadershipAdvanced

Held roles from Call Center Agent to Team Lead, improving team performance and ensuring client account satisfaction.

Experiencia

English Teacher

51Talk

Teach kids from ages 5 to 15 years old I teach Group Classes of 4 students and also teach 1 on 1 classes of all ages

Project Coordinator

Porch Services

Responsible for a team of independent contractors, I was a point of contact between the customer and the Handyman I ensured that the project was completed, with 100% customer satisfaction, Delt with Home Improvement projects from start to finish

IT services

Dell Perot Systems

We provided IT support for computer systems for Hospitals in the US, Created work orders for technicians all over the US,delt with Technicians , Docotrs and Nurses

Call Center Agent

TeleTech Servicos SSI Integrales

Call Center Representative (Specialized Services, Checking, Savings accounts ; Online Tech support ), Promoted to Operation Coach (Assist supervisor with team to ensure they reach their personal and team metrics ), Promoted to Team Lead (Specialized Services, Checking, Savings accounts ; Online...