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Customer Service & Sales Professional with 10+ years of diverse industry experience
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Competencies
Extensive experience handling customer interactions across retail, travel, and healthcare sectors.
Proven ability to reach out to clients, close sales, and manage sales teams.
Fluent in English and Spanish, facilitating communication in medical, hospitality, and corporate settings.
Organized and managed social events including parties, weddings, and corporate gatherings.
Handled reservations, client research, and real-time problem solving in various administrative roles.
Education
Languages
Summary
Experienced professional with a strong background in customer service, sales, bilingual support, and event planning across diverse industries.
Key Achievements
- Supervised multiple roles including store, sales teams, and customer service environments, demonstrating role progression.
- Provided bilingual support across hospitality, medical, and tourism sectors, ensuring effective communication and client satisfaction.
- Managed diverse responsibilities—from cash handling and orders to VIP client relations and event planning—highlighting skill diversity.
Experience
Museum Store Supervisor
sales, customer service, orders, cashier, recruitment
Sales Supervisor Of Tours, Tourist Guide
Sales Team
Reaching to other companies to close sales offering the company services.
Bellman of Transfers
Direct customer service 100% English, Taking care of Families from all over the world
Administrative Assistant
Public Relations, VIP treatment with Bilingual clients, Guided tour for groups in 2 languages, Personalized tour for couples and/or families, Problem solving in Real time
Operator (crepero)
Preparation of crepes, Cashier, Customer service
Concierge
Driver, Valet parking, Transports private and VIP's, Attention to the client, Solution doubts, research, tours, Reservations in restaurants
Entrepreneur
Making Service for social events, Parties, Weddings, XV years, Birthdays, Coffee Breaks
Call center
Taking B2B calls 8 hours without stopping fixing the cx issues and giving the best possible customer service
CSR Customer Service Representative
Receiving calls from the customers for explain what the packages include and the benefits for what they are eligible for., Transferring calls to the Closers.