Demonstrated experience with Customer Service Excellence.
Demonstrated experience with Strong Communication Skills.
Demonstrated experience with Event Coordination.
Amstar DMC
Started career as a Customer Service Agent, transitioned to B2B/B2C Sales Agent after six months., Responsible for opening the Leisure & Wedding Groups market segment., Developed customized packages and conducted detailed analyses of group needs., Drove additional sales in transportation and excursions., Created new ideas and strategies, including webinars and presentations.
Hard Rock Riviera Maya
Worked as a Front Desk Receptionist and pursued training to become a Supervisor.
High School diploma
Jr. high Diploma
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