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English Teacher with 5+ years in Primary Education and Customer Service
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Competencies
Utilized innovative teaching methods like gamification to improve language learning outcomes for diverse age groups.
Handled bilingual customer communication via email and phone, ensuring client satisfaction and issue resolution.
Applied gamification techniques in teaching, enhancing student participation and learning experiences.
Effectively communicated complex information to students and clients in bilingual contexts to foster understanding.
Transitioned between educational and customer service roles, acquiring diverse skills and responsibilities.
Education
Languages
Summary
Experienced bilingual professional with a strong background in teaching English to children and supporting clients via multiple communication channels. Skilled in innovative teaching methods and client relations, with a proven ability to adapt across different roles.
Key Achievements
- Taught English to primary and pre-school students using gamification methods to enhance engagement.
- Provided bilingual customer service at Teleperformance, managing email and phone-based client interactions.
- Progressed from teaching roles to include customer service, demonstrating adaptability across educational and corporate settings.
Experience
Docente
Docente del área de inglés para los cursos de primaria y preescolar en este puesto me desempeñe en el área de inglés utilizando métodos como la gamificación para la enseñanza.
Agente de servicio al cliente Bilingue
Comunicación por correo electrónico, Servicio de atención al cliente, Agente de ventas por teléfono.
Docente
Docente del área de inglés para los cursos de primaria en este puesto me desempeñe en el área de inglés utilizando métodos como la gamificación para la enseñanza.