Experienced call center professional with over 14 years working across customer service, collections, administrative, accounting, and quality assurance positions. Known for responsibility, dedication, and a strong desire to grow within organizations.
Handled customer interactions efficiently, ensuring customer satisfaction and issue resolution.
Conducted quality assessments and monitored call center performance to improve service standards.
Performed administrative tasks including data management and coordination within call center operations.
Managed basic accounting functions as part of broad administrative roles.
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Demonstrated strong dedication by consistently providing maximum effort to contribute to company growth.
