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Jessica
Director of Production
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Competencies
Demonstrated experience with Administrative & Executive Support.
Demonstrated experience with Calendar & Schedule Management.
Demonstrated experience with Project & Task Management.
Demonstrated experience with Remote Team Coordination.
Demonstrated experience with Research & Information Management.
Education
Summary
Director of Production open to new opportunities
Experience
Director of Production
Lead remote production operations, coordinating clients, teams, contractors, schedules, workflows, and deliverables across multiple concurrent projects.. Manage schedules, assignments, deadlines, and resources across active projects.. Coordinate communication between clients, contractors, leadership, and internal teams.. Maintain project information, documentation, SOPs, and operational records.. Identify workflow issues, follow up on outstanding tasks, and resolve problems proactively.. Coordinate contractors and freelancers, including availability, assignments, and project requirements.. Troubleshooting, service requests, and ongoing communication.. Partner with leadership on operational planning, process improvement, and special projects.
Client Success Manager
Managed client relationships, onboarding, requests, troubleshooting, and ongoing communication.. Coordinated client needs across sales, production, and leadership teams.. Educated clients on platforms, services, and workflows.. Identified opportunities to improve client experience and internal processes.
Audio Engineer / Production Coordinator
Coordinated schedules, remote sessions, production tasks, and deliverables across multiple projects.. Maintained project information and communicated deadlines, requirements, and updates.. Supported day-to-day administrative and operational needs for a remote production team.. Edited episodes on an as needed basis.
Content Supervisor / Post Production Manager
Managed post-production operations and client projects in a fully remote environment.. Coordinated schedules, resources, quality control, and client deliveries across multiple projects.. Managed and supported a team of 13+ editors.. Developed SOPs, workflows, and processes to improve organization and efficiency.
Coordinator, Editorial Post Production Operations
Supported department leadership with administrative, scheduling, staffing, and operational coordination.. Managed project schedules, staffing, freelance onboarding, system access, and work orders.. Verified timesheets and supported project billing, budgets, purchase orders, and vendor expenses.. Tracked operational data and prepared reports for leadership.. Coordinated vendors, freelancers, talent bookings, and cross-functional communications.. Created workflows and documentation to improve departmental efficiency.