Jessica - Customer Service Specialist with diverse experience in client support and back-office operations

Colombia, Huila Department, Colombiaen

Progressed through multiple customer service roles across different companies, gaining diverse industry exposure

Handled back-office and RCM tasks at Health Prime, indicating experience in revenue cycle management

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Summary

Experienced customer service and back-office professional with a versatile skill set and cross-industry exposure.

Key Achievements

Performed virtual assistance duties, demonstrating adaptability to various administrative responsibilities

Skills

Customer ServiceIntermediate

Provided customer support and resolved client inquiries across multiple organizations

Back Office OperationsIntermediate

Managed administrative tasks and support functions in back-office settings

Revenue Cycle ManagementBeginner

Assisted in revenue cycle processes at Health Prime, gaining foundational knowledge

Virtual AssistanceIntermediate

Performed virtual support tasks, including administrative and coordination assignments

Languages

EnglishSpanish

Experience

Customer Service and Back Office

InTouch Cx

Customer Service

Foundever

Customer Service

Alorica

RCM Specialist

Health Prime

Virtual Assistant

Virtual Assistant Company

Education

EAST ELEMENTARY SCHOOL

STATESVILLE MIDDLE SCHOOL

STATESVILLE HIGH SCHOOL

CESI SCHOOL

AXUILIAR DE VETERINARIA

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