virtual assistant open to new opportunities
Demonstrated experience with Customer Support.
Demonstrated experience with Community Engagement.
Demonstrated experience with Social Media Engagement.
Demonstrated experience with Online Communication.
Demonstrated experience with Lead Follow-up.
MAL-BERNICE ESTATE & CONSTRUCTION GH. LTD.
Engage with potential customers through social media platforms and respond to inquiries about available properties, services, pricing, and site visits.. Conduct TikTok Live sessions to educate and engage prospective clients while promoting the company's real estate services and available lands.. Interact directly with viewers, answer questions, address concerns, and provide relevant information to help customers make informed decisions.. Identify interested prospects from online conversations and follow up with them regarding bookings, site visits, and further inquiries.. Build positive relationships with potential customers through professional, friendly, and responsive communication.. Handle multiple customer conversations and marketing activities while maintaining timely responses and accurate information.. Create digital content designed to educate audiences, generate conversations, and increase engagement.. Communicate customer feedback and questions to relevant team members to support better customer service and lead conversion.. Assist in developing engagement strategies designed to encourage conversations and increase audience participation.. Adapt communication style to different customers and situations while maintaining professionalism.
Bachelor of Technology (BTech), Building Technology