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Jeremy
Customer Service Specialist with 2+ years of BPLs experience
Video resume
Customer Service
I've worked for 2 different call centers, my first experience was as a back-office collection agent at Connect International and my second experience was as a customer service representative at Ibex Nicaragua. 2 Years and 4 months is my...
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAvanzado
Experience handling customer interactions and support in call center environments.
Data ManagementIntermedio
Skills in managing customer data and related tasks as part of call center operations.
Cold CallingIntermedio
Experience making outbound cold calls as part of sales or customer outreach.
Microsoft OfficeAvanzado
Proficiency in Microsoft Office applications, including advanced Excel skills.
Teamwork and LeadershipIntermedio
Demonstrated responsibility, teamwork, and leadership skills in workplace environments.
Education
Bachelor in Science and Letters
Chiquilistagua public school
Completed 2014
Bachelor of Science in Education
Autonomous University of Nicaragua UNAN - Managua
Completed 2021
Languages
SpanishNative
EnglishBasic (90%)
Summary
Dedicated customer service professional with over 2 years of experience in call centers, skilled in data management, cold calling, and team collaboration.
Key Achievements
- Worked for 2 different call centers, including Connect International and Ibex Nicaragua
- Accumulated over 2 years and 4 months of customer service experience
- Performed roles including back-office collection and customer service representative
Experience
Customer Service
Ibex Nicaragua
Cold Caller Agent
Freelance
Skills
Customer ServiceData ManagementCold CallingMicrosoft OfficeTeamwork and Leadership
Published on CazVid - Jul 3, 2025