This is my profileContact via CazVid
Jeovany
Looking for remote work in Mexico City
Video resume
Bilingual customer service, hiring, retention
Customer service, hiring and retention of personnel, trainer to different campaigns, back office, sales, IT department, 21 years of CS in 6 campaigns, etc
Contact
México Distrito Federal, Mexico City, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality customer support and retention services across various industries.
Training & DevelopmentAdvanced
Trained personnel for different campaigns, improving team effectiveness and customer satisfaction.
Sales & CollectionsAdvanced
Managed sales and collections processes to support campaign objectives.
Back Office OperationsIntermediate
Handled back-office functions supporting multiple campaigns and departments.
Multi-Industry ExperienceExpert
Gained extensive experience working in various sectors including law, airports, and telecom.
Summary
Experienced customer service specialist with a 21-year track record across diverse campaigns and industries, including law, airport, and telecom operations.
Key Achievements
- Worked across multiple campaigns including Condata MasterCard, Amazon, Bird, and Verizon, demonstrating versatility in customer service.
- Successfully trained personnel across different campaigns, enhancing team performance.
- Accumulated 21 years of experience in customer service, retention, sales, collections, and back-office roles.
Skills
Customer ServiceTraining & DevelopmentSales & CollectionsBack Office OperationsMulti-Industry Experience
Published on CazVid - Jul 3, 2025