Dedicated bilingual professional with extensive experience in interpretation, customer service, and legal assistance. Skilled in accurate communication, legal procedures, and office management, with a passion for continuous improvement and client satisfaction.
Provided accurate translation and interpretation services for medical, legal, and customer service contexts.
Handled client communications effectively in bilingual support roles to resolve inquiries and enhance satisfaction.
Reviewed legal cases, drafted legal documents, and supported judicial procedures across multiple legal areas.
Proficient in managing schedules, documents, and platform systems to ensure efficient workflow.
Misión Bautista
Facilitated vital communication between healthcare professionals (doctors/dentists) and patients during national brigades., Demonstrated accurate and sensitive translation skills in high-pressure situations involving confidential information.
Startek
Managed communication between U.S. clients and the support team, ensuring the effective resolution of inquiries and issues., Maintained high standards of service quality and customer satisfaction in a fast-paced, goal-oriented environment.
ICC
Managed communication between U.S. clients and the support team, ensuring the effective resolution of inquiries and issues., Maintained high standards of service quality and customer satisfaction in a fast-paced, goal-oriented environment.
PROPIO
Provided professional interpretation services for U.S. clients across medical, workplace, customer service, and general inquiries, ensuring strict adherence to confidentiality and established protocols., Maintained high standards of accuracy, service quality, and customer satisfaction in a...
BACHELOR OF SCIENCE AND HUMANITIES
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