Experienced in technical support, customer service, and collections with a background in client interactions and account management.
Provided support and solutions to clients in multiple roles, ensuring customer satisfaction.
Managed collections processes and portfolio accounts, contributing to client account recovery.
Assisted users with technical issues in support roles at Teleperformance and Perfiles Tecnológicos.
Facilitated effective communication with clients and teams across various roles.
Teleperformance
Perfiles Tecnológicos
Client Services Incorporated
Bill Gosling Outsourcing
Clicklease
Tercer Ciclo
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Troubleshot and resolved client issues, supporting operational efficiency.
