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Jean
Finance Expert with 2+ years in banking and client engagement
Video resume
Finance Expert
More than 2 years experience in the industry of BPO especially in the finance are.
Contact
Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Client CommunicationAdvanced
Managed inbound and outbound calls to assist clients with financial solutions.
Loan Modification & RecoveryIntermediate
Utilized tools like extensions and loan modifications to recover overdue accounts.
Financial AssistanceIntermediate
Helped clients resolve overdue loans and regain account standing.
Problem SolvingIntermediate
Addressed client issues efficiently to bring accounts current.
Summary
Finance professional with over 2 years of experience supporting bank clients in debt recovery, specializing in client communication and financial solutions.
Key Achievements
- Assisted clients in bringing overdue accounts current through multiple loan remedies
- Handled inbound and outbound calls, making thousands of agreements
- Contributed to client retention and account recovery for Capital One
Skills
Client CommunicationLoan Modification & RecoveryFinancial AssistanceProblem Solving
Published on CazVid - Jul 3, 2025