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Administrative professional with 5+ years in customer service and education
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Competencies
Provided client support and managed guest relations in hospitality roles
Handled billing, financial reporting, and office management tasks
Prepared curriculum and assessed student progress as an English teacher
Managed order taking, serving, and payment processing in restaurant settings
Education
Languages
Summary
Experienced in office management, client relations, and educational activities, with a strong focus on supporting organizational operations and enhancing customer experiences.
Key Achievements
- Managed communications and scheduling at Tabacalera del Este S.A, supporting daily operations
- Prepared monthly financial reports and handled cash operations at RM Consulting
- Developed and assessed curriculum as an English teacher at Icap Institute
Experience
Receptionist / Manager Assistant
Answering multi-line phone, responding to emails, scheduling appointments, entering providers information into the database., Accurate accounts and guest billing process., Properly distribution of the incoming post., Meeting, greeting and attending to the needs of visitors., Keep the front office tidy and clean., Opening/closing procedures., Weekly reports to the Manager.
Administrative Assistant
Meeting, greeting and attending clients., Answering and managing incoming and out going calls., Prepare monthly financial reports., Supporting the receipt, examination, deposit and custody of cash items.
English Teacher
Planning course material and activities, Assessing the students progress
Server / Front of the House Team
Taking orders, Efficiently serve food and beverages, Obtains revenues by totaling charges, issuing bills, accepting payments, Clean and reset tables, Complete opening and closing duties
Server / Front of the House Team
Provides information to help food and beverage selections, Efficiently serve food and beverages, Obtains revenues by totaling charges, issuing bills, accepting payments, Clean and reset tables, Complete opening and closing duties