Detail-oriented professional experienced in case management, customer service, and documentation within legal and financial sectors. Skilled in data organization, client communication, and multitasking. Adept at streamlining processes and maintaining high accuracy to support team objectives.
Delivered high-quality support to customers in financial and legal contexts, ensuring satisfaction and issue resolution.
Managed and organized medical and legal documents, overseeing case progress and maintaining compliance.
Streamlined database procedures, improving retrieval efficiency and accuracy across multiple platforms.
Handled scheduling, document processing, and communication, supporting legal and customer service teams.
El Gran Rodeo
Providing detailed and personalized customer service to ensure each guest felt at home and as comfortable as possible.
Dennis Hernandez & Associates P.A
Coordinated and maintained high-volume medical documentation, ensuring 100% accuracy and compliance with internal policies., Managed patient records, invoices, and billing processes, from different providers like chiropractic, orthopedic, psychologist., Filling HIPAA forms and others insurance...
CashApp - Concentrix
Handled high-volume customer inquiries and delivered fast, accurate support for CashApp users., Performed account troubleshooting, balance checks, and transaction reviews with strong accuracy., Processed account creation, updates, and secure deletions following strict verification protocols.,...
Veterinary Medicine
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Proficient in tools like Microsoft Office, FileVine, CiOx, Canva, Google Workspace, and Slack for various administrative tasks.
