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Jasmin
Customer Support & Sales Agent
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Competencies
Demonstrated experience with Microsoft Excel.
Demonstrated experience with Microsoft Word.
Demonstrated experience with Google Docs.
Demonstrated experience with Bilingual Customer Support (Phone, Chat, Email).
Demonstrated experience with CRM and Ticketing Systems.
Education
Languages
Summary
Customer Support & Sales Agent open to new opportunities
Experience
Customer Support & Sales Agent
Scheduled medical exams and encouraged customers to accept additional services.. Assisted in organizing and processing liquidation documents.. Created expense reports and regional financial summaries.
Administrative Assistant
Managed correspondence and maintained detailed records of daily case flow.. Prepared tables and matrices to track legal documentation.
Medical Appointment Scheduler
Provided technical support and sold antivirus software.. Managed customer inquiries efficiently in English and Spanish.
Legal Assistant
Customer Support Representative
Resolved technical and billing issues for US clients in Spanish and English.. Provided outstanding customer service via phone.