Janice

Demonstrated experience with Microsoft Office.

Demonstrated experience with Data Entry.

Demonstrated experience with Records Management.

Demonstrated experience with Phone Communication.

Demonstrated experience with Cash Handling.

Provide professional front-desk and telephone support, directing calls and assisting residents, businesses, contractors, and visitors.. Process business licenses, building permits, utility services, payments, and related municipal documentation with accuracy and attention to detail.. Maintain and organize municipal records, documents, invoices, payments, fuel usage logs, and airport-related files.. File police and courtroom documents and ensure records are organized and readily accessible.. Prepare end-of-day reports and maintain accurate financial and administrative records.. Provide courteous, solutions-focused customer service while handling confidential and time-sensitive information.. Apply strong organizational skills, attention to detail, and 10-key/data-entry skills in daily administrative operations.

Provided customer service in person and by telephone, took orders, and communicated with customers regarding floral products and services.. Created custom floral designs while maintaining an organized and professional showroom and design area.. Handled cash, maintained drawer accuracy, completed daily deposits, and supported day-to-day store operations.. Used Microsoft Office and business systems including Trimble and RTI.

Conducted telephone-based research surveys while maintaining professional communication and accurate information.. Provided customer service and followed established procedures for collecting and recording survey responses.

Created work orders and entered customer, driver, and shipment information accurately into company systems.. Coordinated appointments for freight pickup and drop-off and communicated shipping information to customers and trucking companies.. Processed office workload efficiently while maintaining accurate records.

Supported merchandising, stocking, product presentation, and promotional activities in a retail environment.. Maintained accurate product and pricing information and monitored inventory levels.. Provided customer service and assisted with product availability and presentation.

Provided front-counter customer service, processed sales, handled cash, and completed daily deposit duties.. Maintained a clean, organized work environment and supported shift operations.

Led classroom activities for children ages 3–5 and maintained a safe, organized classroom environment.. Created weekly lesson plans and coordinated daily routines while communicating with staff and families.