James - Customer Service and Sales Specialist with diverse frontline experience

Guatemala City, Guatemala, GuatemalaRemotoen

Gained experience across multiple industries including cruise lines, shipping, and telecommunications

Performed upselling, cross-selling, and troubleshooting for diverse client bases

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced in customer service, sales, technical support, and troubleshooting across various industries, seeking remote work.

Customer ServiceExpert

Delivered customer support and troubleshooting in various industries, ensuring client satisfaction.

Sales and UpsellingIntermediate

Engaged in upselling and cross-selling techniques to increase service adoption and revenue.

Technical SupportIntermediate

Provided troubleshooting support for internet, cable, and phone services to resolve customer issues.

Communication SkillsAdvanced

Maintained clear and effective communication while handling customer inquiries and service requests.

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