This is my profileContact via CazVid
Jaime
Dispatcher with 10 years of call center experience in customer service
Video resume
Dispatcher
My name is Jaime luna, I have years of experience in the call center field. Which include customer service, sales collections and lead generating
Contact
Tijuana, Baja California, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied extensive call center experience to resolve customer issues efficiently.
CollectionsAdvanced
Managed collections, including hard and soft collection strategies to recover debts.
Sales & Lead GenerationIntermediate
Conducted cold calling and lead generation activities to support sales targets.
Tech SupportIntermediate
Provided technical assistance and support to resolve client issues remotely.
Summary
Experienced call center agent skilled in collections, customer service, sales, and technical support, with a strong background in lead generation and deal closing.
Key Achievements
- Accumulated 10 years of diverse call center experience including collections, customer service, and sales.
- Handled various roles such as hard/soft collections, charge offs, tech support, and lead generation.
- Gained expertise in cold calling and generating sales leads across different service domains.
Skills
Customer ServiceCollectionsSales & Lead GenerationTech Support
Published on CazVid - Jul 3, 2025