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Jackeline
Customer Service Specialist with 5 years in Call Center Operations
Video resume
Customer service
Help customers with all there concerns , take payments
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Handling customer concerns and resolving issues efficiently across multiple departments.
Call Center OperationsAdvanced
Experience working in high-volume call center environments with multiple departmental focuses.
Back Office SupportIntermediate
Performed back office functions supporting overall customer service and operational workflows.
Payroll ManagementIntermediate
Supported payroll department tasks, ensuring accurate processing and employee support.
Payment ProcessingIntermediate
Handled customer payments and transactions, maintaining accuracy and security.
Summary
Experienced call center agent with a strong background in customer support, payroll, and credit card services seeking opportunities to leverage extensive service skills.
Key Achievements
- Gained comprehensive experience across back office, payroll, and credit card departments within call center environments.
- Demonstrated strong patience and customer problem-solving skills in diverse customer service roles.
- Supported weekend operational coverage, enhancing team availability and customer support.
Skills
Customer ServiceCall Center OperationsBack Office SupportPayroll ManagementPayment Processing
Published on CazVid - Jul 3, 2025