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Ivonne
Customer Service Representative with 10+ years of support experience
Video resume
Customer service rep
Hello! nMy job experience is mostly been customer service for over 10 years, taking inbound calls and outbound, chat and emails.nI consider myself patient, well-educated and a good listener the perfect combination for a great customer service experience, hope you can consider me to work for you it would be my pleasure.nThank you!
Contact
Cartago, Cartago Province, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided comprehensive support via calls, chat, and email ensuring customer satisfaction.
Communication SkillsAdvanced
Demonstrated patience, active listening, and clarity in conveying information to customers.
Multichannel SupportIntermediate
Effectively managed incoming/outgoing calls, written communication, and live chat interactions.
Patience and EmpathyExpert
Applied patience and empathetic listening to handle customer concerns and inquiries.
Summary
Dedicated customer service representative skilled in handling diverse communication channels, committed to providing excellent support tailored to customer needs.
Key Achievements
- Handled diverse communication channels including inbound/outbound calls, chats, and emails over a decade
- Maintained high patient and attentive customer interactions, ensuring quality service
- Gained extensive experience in written and verbal communication for customer support
Skills
Customer ServiceCommunication SkillsMultichannel SupportPatience and Empathy
Published on CazVid - Jul 3, 2025