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Customer Service Representative with diverse communication skills
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support through emails, calls, and chats, ensuring customer satisfaction and effective communication.
CommunicationAdvanced
Skilled in verbal and written communication to handle diverse customer inquiries efficiently.
TeamworkIntermediate
Collaborated with team members to deliver seamless customer support and share best practices.
Fast LearningIntermediate
Quickly adapts to new tools and processes in a dynamic customer service environment.
Education
Elementary school
Completed 2008
High school
Completed 2014
Communicative English course
Completed 2020
Summary
Experienced Customer Service Representative skilled in handling multiple communication channels, demonstrating teamwork and quick learning. Adept at providing effective support and ensuring customer satisfaction across various platforms.
Key Achievements
- Handled emails and outbound calls at Sitel Nicaragua, demonstrating communication proficiency.
- Gained experience with inbound and outbound calls, chats, and emails, enhancing customer interaction skills.
- Developed teamwork and fast learning abilities in various customer service roles.
Experience
Customer Service Representative
Sitel Nicaragua
Sep 2021 - March 2023
Handling emails and outbound calls
Customer Service Representative
Xperts Nicaragua
Apr 2023 - Oct 2024
Skills
Customer ServiceCommunicationTeamworkFast Learning
Published on CazVid - May 17, 2026