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English-spanish Interpreter
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Competencies
Coordinated project phases, budgets, and timelines in construction projects.
Supervised teams of staff and subcontractors, fostering collaboration and productivity.
Developed and managed project budgets, ensuring cost control and resource allocation.
Engaged with clients to gather requirements and provide progress updates.
Education
Summary
Dedicated project manager with a decade of experience overseeing complex construction projects, leading teams, and delivering results.
Key Achievements
- Led multiple construction projects from inception to completion, ensuring timely delivery and within budget.
- Managed a team of 20+ staff and subcontractors, improving project efficiency and communication.
- Implemented new project tracking processes that reduced delays by 15%.
Experience
ENGLISH-SPANISH INTERPRETER
Assist with interpretation for customer service, sales, claims and recorded statements, Facilitate communication between insured and depending on the department, the agent or representative
TECH SUPPORT
Assist customers with payments, account status and tech support, Sales when the sales department was closed at the time of the call
CLAIMS DEPARTMENT REPRESENTATIVE
Assistance with claims on the insured’s end in regards to incidents with their vehicles and/or dwelling.
CUSTOMER SERVICE
Customer service assistance in regards of products, placement of orders or delivery status with merchandise.
BACK-OFFICE REPRESENTATIVE
Notify of possible documentation that might be expired or could cause conflict in regards of the information provided by possible hosts, Notifying possible hosts and requesting for correct information via email.
CUSTOMER SERVICE
Assistance with customer service in regards to questions, sales and tech support for consumers with products provided by company.
CUSTOMER SERVICE
Assistance to customer with phone mobile services for Metro PCS (Now T-Mobile), Assistance with reservations for vehicles with AVIS and Budget, Assistance with technical support and upsales to better the customer’s experience for Verizon FiOS.