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Israel
Customer Service Specialist with 8-9 years in Telecom and Support
Video resume
Customer service
Experience in customer service and technical support
Contact
San Pedro Sula, Cortés Department, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered effective customer support and technical assistance in telecom environments
Technical SupportIntermediate
Assisted clients with technical issues through calls, chat, and email channels
Communication SkillsAdvanced
Communicated complex information clearly to diverse customer audiences
Multichannel SupportIntermediate
Managed customer interactions across calls, chat, and emails in support functions
AdaptabilityAdvanced
Adapted to different support tasks and multiple business lines over years of service
Summary
Experienced in providing technical assistance and customer service across telecom companies for nearly a decade.
Key Achievements
- Provided customer service and technical support across multiple companies including Sirs XM, Kisera, and Vodafone
- Handled E-Mon calls, chat, email support, and outbound calls, demonstrating role versatility
- Accumulated nearly a decade of experience in client interaction, technical troubleshooting, and support
Skills
Customer ServiceTechnical SupportCommunication SkillsMultichannel SupportAdaptability
Published on CazVid - Jul 3, 2025