Senior technician with experience supporting telecommunications and app promotion companies, skilled in customer interactions, organization, and proactive problem-solving.
Handled customer inquiries and problem resolution effectively in call-based environments.
Managed multiple client interactions simultaneously, ensuring timely follow-up and accurate record keeping.
Provided clear and empathetic communication to understand and solve customer issues.
Experience promoting brands via app campaigns and direct outreach, supporting marketing goals.
Demonstrated patience and proactive problem-solving in customer interactions and campaign initiatives.
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