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Isaias
Customer Service Representative with 5 years in Utilities and Healthcare
Video resume
Customer service representative
I have 5 years of experience working as a customer service representative.nnI have worked with companies related to electricity and medical services to get information about their service, bills, to get new services and get in touch with a higher level when it is needed.
Contact
Barranquilla, Atlántico, Colombia
Available on CazVid
Competencies
Customer ServiceExpert
Delivered comprehensive customer support in the electricity and medical services industries.
Communication SkillsAdvanced
Effectively communicated with clients to resolve issues and provide information across sectors.
Problem SolvingIntermediate
Assisted customers in resolving service-related problems and escalating complex issues as needed.
Multi-industry ExperienceIntermediate
Gained knowledge in both healthcare and utility service environments, adapting support approaches accordingly.
Summary
Experienced in providing customer support for electricity and medical services, specializing in billing, appointment coordination, and issue escalation.
Key Achievements
- Provided assistance in billing, service setup, and issue escalation for electricity customers.
- Handled appointment scheduling and medication inquiries for medical service clients.
- Demonstrated role progression from medical services to utilities sector, expanding customer support expertise.
Skills
Customer ServiceCommunication SkillsProblem SolvingMulti-industry Experience
Published on CazVid - Jul 3, 2025