This is my profileContact via CazVidIsadani
Customer Service Specialist with diverse support experience
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied in multiple roles providing support and resolving customer inquiries.
Technical SupportIntermediate
Assisted customers with technical issues across different companies.
Supervision and LeadershipIntermediate
Supervised customer service teams, overseeing quality and performance.
Communication SkillsExpert
Utilized in all roles to effectively interact with customers and team members.
Education
Bachelor in Science and Arts
Colegio Teresiano and Prepa UNICA
Completed Nov 2018
International Relations and International Commerce
UNICA
Completed Jul 2022
English
Colegio Americano
Completed Dec 2014
English
Academia Europea
Completed Oct 2018
English
E4CC
Completed Nov 2021
Microsoft Course
Online Course
Completed Aug 2021
Languages
English
Summary
Experienced in delivering customer support and technical assistance across multiple roles and companies, with demonstrated progression into supervisory responsibilities.
Key Achievements
- Progressed from Customer Service Agent to Supervisor at Foundever, demonstrating role advancement.
- Provided both customer service and technical support at multiple organizations, showcasing skill versatility.
- Gained extensive experience in customer-facing roles across varied industries.
Experience
Customer Service Agent and Supervisor
Foundever
Jul 2022 - Jul 2023
Customer Service and Technical Support Agent
Webhelp
Aug 2023 - Aug 2024
Customer Service and Technical Support Agent
Inspiro
Sep 2025 - Current Job
Skills
Customer ServiceTechnical SupportSupervision and LeadershipCommunication Skills
Published on CazVid - Jul 3, 2025